Terms and Conditions

Being open and straightforward is an important value for me and I’d like to take this with me in every project. These terms and conditions are not here to make things complicated, so if you have any questions do not hesitate to contact me.

 

Terms & Conditions

The following Terms and Conditions of Service apply to all products and services provided Tiny Leap, or by Kim ten Bras, the owner of Tiny Leap. These terms and conditions can be read at any time on the Tiny Leap website.

All work carried out by Tiny Leap, is on the understanding that the client has agreed to these terms and conditions.

Copyright and intellectual property rights are retained by Tiny Leap on all design work unless specifically released in writing. This means that concepts and designs delivered by Tiny Leap are not allowed to be sold, modified, or shared with third parties. By completing the project, you gain the right to use the delivered product for the purpose of the project.

 

Start and fees

At the start of the project, Tiny Leap will provide the client with a written estimate or quotation. By agreeing to start the project you agree with the stated price and these terms and conditions. An acknowledgment via email means acceptance of the quotation.

In consideration of Tiny Leap providing the services, you must pay all the fees, charges, and costs set out in the quote. Any additional costs, materials, or services, that may present themselves during the project will be added to the final invoice. You will be notified about additional fees before the start of this extra work.

Before the start of the project, a non-refundable payment is required. This is a payment of fifty percent of the total project quotation, unless agreed upon otherwise. By paying this deposit you also acknowledge reading and accepting the terms and conditions and the quotation. The remaining amount of the total invoice is due upon completion of the work, prior to the release of any final materials.

 

Working on the project

The client agrees to supply and allow Tiny Leap all necessary materials and access to documents, systems, and other locations, that are needed for the completion of the project, and supply them in a timely manner.

Any indication given by Tiny Leap of a project’s duration is to be considered by the client to be an estimation. Tiny Leap or Kim cannot be held responsible for any project over-runs, whatever the cause.

For every type of project a one-time alteration, of reasonable changes, is included, unless agreed upon and written out before the project. Preferred changes and alterations need to be delivered within seven days. The client agrees that changes required over the estimated work, over the agreed upon one-time alternation, or where the client makes changes to the supplied resources, will be liable to a separate charge of €110,- per hour, charged in 15-minute intervals. Tiny Leap will notify the client before starting on extra work, when the client says to continue with making these changes the client accepts the add-on charge. When the client requests work in addition to the agreed scope, this work would be handled as a new project.

The client also agrees that Tiny Leap holds no responsibility for any amendments made by any third party, before or after a design is published.

Tiny Leap will deliver files that are required for the project and agreed upon before the start of the project. At any time during or after the project, no source files will be delivered. If the client requires these files, the client will be subjected to a separate quotation or ‘buy-out’ charge.

 

Payment

The client will be provided with a final invoice prior to the completion of the project. At this time the remainder of the amount due will become payable. When the remaining amount is received the products will be handed over.

Project payments are due within 30 days. Invoices that remain unpaid for 30 days after the date of the invoice, will incur a late payment interest charge of 5% from the date due until the date of payment. Monthly installments are due within 7 days of the invoice date. Invoices that remain unpaid for 7 days after the date of the invoice, will incur a late payment interest charge of 5% from the date due until the date of payment.

Payments are made by online transfer. If the client chooses to pay via a third-party payment like PayPal or Stripe, the additional costs are for the client.

 

Copyrights and Trademarks

By supplying text, images, and other data to Tiny Leap for inclusion in the client’s website or another medium, the client declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the client, or rightful copyright or trademark owner. By supplying these materials to Tiny Leap, the client grants Tiny Leap permission to use this material freely in the pursuit of the project.

Any concepts, artwork, or text supplied and/or designed by Tiny Leap on behalf of the client, will remain the property of Tiny Leap and/or its suppliers unless otherwise agreed in writing. Use of the copyright material is granted to the client after paying the full invoice. The use by the client is only on a one-time only basis for the agreed-upon project and may not be modified, re-used, or re-distributed in any way or form without the written consent of Tiny Leap.

The client may request in writing from Tiny Leap the necessary permissions to use these materials in forms other than for which it was originally supplied. Permission must be obtained in writing beforehand. Tiny Leap holds the right to these materials and may charge fees for additional usage.

Any font file, software, code, plugin, or other third-party material used in a web or digital project remains the property of the creator. Tiny Leap does not hold any responsibility for the use of third-party materials or any and all damages resulting from any claims. Any ongoing license fees or fees for upgrades are the responsibility of the client. The client agrees to fully compensate and hold Tiny Leap free from harm in any and all claims resulting from the client not having obtained all the required copyright, and/or any other necessary permissions.

Tiny Leap reserves the right to use the services of other freelancers, sub-contractors, agents, and suppliers.

Tiny Leap is not responsible for any loss, consequential loss, or non-delivery of products or services, for whatever cause. The client agrees not to hold Tiny Leap responsible for any such loss or damage. Any claim against Tiny Leap shall be limited to the relevant fee(s) paid by the client.

 

Cancellation

Cancellation of projects or orders can be made by the client via phone or email. Following this, both parties, Tiny Leap and the client, will need to formally confirm this in writing via email or another communication platform. Any costs or compensations that follow the cancellation, for example, but not limited to, hours of work completed above the non-refundable downpayment will be invoiced. The client will then be invoiced for these costs, which must be paid within 30 days. The client does not hold any permission to use the products or designs that were already presented unless otherwise agreed in writing.

Tiny Leap reserves the right to refuse and cancel any project without giving an official reason. This can be, but is not limited to, when anything during the project is deemed inappropriate, offensive, obscene or illegal. Tiny Leap is to be held in no way responsible for any such data being included in the project.

 

Design Credits

The client agrees to allow Tiny Leap to place a small credit on printed material exhibition displays, advertisements, and/or a link to Tiny Leap’s own website on digital projects. This will usually be in the form of a small logo or line of text placed toward the bottom of the design or page.
The client also agrees to allow Tiny Leap to place websites and other designs, along with a link to the client’s site on Tiny Leap’s own website for demonstration purposes and to use any designs in its own publicity and portfolios.

 

Disclaimer

Tiny Leap makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Tiny Leap will not be held responsible for any and all damages resulting from products and/or services it supplies. Tiny Leap is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While Tiny Leap takes reasonable steps to prevent this. Any claim against Tiny Leap shall be limited to the relevant fee(s) paid by the client.

 

Last update: April 23rd, 2022